(ODSS) On-Demand Support Services
- Are you a busy company with a support forum?
- Do you get stretched too thin by having to check and maintain your support ticket system?
- Did you release a new product or service and have a hard time handling your support issues?
If any of these apply to you, I can help. ODSS allows you to get your business as well as life back under control, not under the thumb of your clients.
Sick of reading and ready to get some help? Sign up now.
Give yourself some free time
Free up time in your day by having me help out on your forum or support area. I can handle the low to medium level issues that come up on a daily basis, freeing you up to manage your business
. I offer plans that range from one week, to one month to one year. I will work on your forum and handle all requests using your specific rules and requests. I will work as if I was on your staff and never solicit any of my services to your customers. Your clients will think you simply hired more staff.
Get help, without having to hire somebody full time
It's expensive and difficult to train and hire new people. By using my services on demand, you do not have to worry about any of the usual chores associated with hiring a new person from scratch. All you have to do is reap the rewards
of having more free time.
Go back to getting things done
Stop spending your entire morning answering the same questions over and over. With my on-demand support service, you can hire me for as long or as short of time as you like.
Get your weekends back
Do you have to check in all weekend or over vacations? Are you a slave to your email and support forum? Give yourself some downtime
by allowing me to handle your support tickets or forum maintenance over the weekends or holiday. Rediscover your family.
I have the experience
I have been in customer service positions my entire life ranging from store manager, to forum support manager. I have worked with a major template company providing them with exceptional and publicly praised support
. I have been working with Joomla since it's early Mambo days, and am comfortable answering any Joomla, SEO, CMS related questions. I have dealt with all sorts of clients over the years ranging from difficult, to down right dangerous and am proud to say I have always kept my cool and professionalism. Want to know more about my history? Feel free to ask me.
